AI Dispatcher for Plumbers & HVAC Pros in Richmond, CA

Built for how Richmond actually calls

From the condos at Marina Bay to the hillside homes in Point Richmond, your customers call at all hours — a burst pipe at 6 a.m., a water heater gone cold before work, an AC dead on a hot Hilltop afternoon. Most of those calls come in while you're already on a job or driving down the Richmond Parkway. East Bay Dispatch picks up the moment you can't, so the homeowner near El Cerrito with the emergency doesn't hang up and dial the next number on Google.

What your dispatcher does

• Answers every call as your business — by name, like a real dispatcher at your desk
• Qualifies the job: service type, urgency, address, and contact details
• Books the job straight into your schedule
• Sends the customer an SMS confirmation with the appointment details
• Covers nights, weekends, and holidays — after-hours calls get handled, not voicemail
• Escalates complex or unclear jobs to you instead of guessing

Neighborhoods served in Richmond

• Marina Bay
• Point Richmond
• Hilltop
• Richmond Parkway corridor
• Near El Cerrito
• North & East Richmond

FAQ

Does it sound like a robot?

No. It speaks naturally, answers as your business, and handles back-and-forth conversation. Customers talk to it like a person on the phone.

What happens after hours?

It answers 24/7. Night and weekend calls get qualified and booked just like daytime calls — emergency jobs get flagged to you immediately.

Is this for my trade?

If you're a plumber, electrician, or HVAC tech, yes. Solar is not covered.